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Free U.K shipping on jewellery orders over £15

12 months guarantee on all jewellery

Pay in interest free instalments with Clearpay

Customer Help

Always on hand to answer your questions

Common purchase queries answered

Orders and Shipping

I aim to make your jewellery within a maximum of 3 working days from receivingthe order. The jewellery will then be sent via Royal Mail 1st Class.

Simply register your details via the button in the header.

If you need to change any details I ask that you inform me with 12 hours of placing your order.

You will recieve an update on your order via email when it has been completed. You can also contact me at any time to check.

I will not personally see or keep your card details. All payments and records are dealt with through the secure encrypted payment gateways.

All prices include the standard 20% VAT.

I can ship anywhere in the world.

Yes. Your items will arrive packaged in a padded envelope. Jewellery under £18 will be in a white organza pouch. Jewellery over £18 will be in a cotton lined box.

If you need to swap an item

Returns and Exchanges

I am happy to discuss returns and exchanges. Standard items are covered by a 30 day money back or exchange policy. All jewellery is covered by a 12 months guarantee against snapping and a lifetime re-stringing promise.

In this very unusual occurence I will be happy to arrange a return or exchange.

Any items can be posted to me at my shop.

SoeL Beads

G7 Harborough Indoor Market

Market Harborough

Leicester

LE16 9HB

You can contact me through the website chat button – Request a call back – email me at Simon@SoeLBeads.co.uk or call me on 07827 580781

I ask that you inform me of any changes or errors in your order within 12 hours of placing and I will try to remedy the situation.

I ask that you inform me of any changes or errors in your order within 12 hours of placing and I will try to remedy the situation.

Absolutely. You can pre-order or request special besoke designs. Just contact me.

Harborough District Business Awards Winner
Free U.K shipping

On all orders above £15

Easy 30 days returns

30 days money back guarantee

International Warranty

12 months guarantee on all jewellery

100% Secure Checkout

PayPal / MasterCard / Visa / ClearPay

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